Terms and Conditions
Shadow Solutions Inc.
Last Updated: March 10, 2026
These Terms and Conditions govern the use of the Shadow Solutions Inc. website and client portal.
By accessing this website or using the client membership area, you agree to the following terms.
1. Website Purpose
This website provides information about professional consulting services offered by Shadow Solutions Inc., including:

Loss Prevention Surveys
Physical Security Assessments
Crime Prevention Through Environmental Design (CPTED) Assessments

The website content is provided for general informational purposes only.
2. Professional Services
Consulting services are delivered under separate service agreements or engagement terms between Shadow Solutions Inc. and the client organization.
Nothing on this website constitutes a binding consulting agreement.
3. Client Membership Area
Certain clients may receive access to a secure membership area where project documents may be made available.
Users agree to:

Use the portal only for legitimate business purposes
Maintain the confidentiality of login credentials
Restrict access to authorized personnel
Not attempt to compromise the security of the system

Shadow Solutions Inc. reserves the right to suspend access if misuse is suspected.
4. Intellectual Property
All website content, including text, reports, methodologies, graphics, and materials, is the property of Shadow Solutions Inc. unless otherwise stated.
Consulting reports and deliverables provided to clients are intended solely for the client organization and may not be redistributed without written permission.
5. Limitation of Liability
Information provided on this website is offered in good faith but without warranty of completeness or suitability for any particular purpose.
Shadow Solutions Inc. shall not be liable for:

Website downtime
Technical errors
Third-party service interruptions
Indirect or consequential damages resulting from website use

Professional consulting liability is governed by separate engagement agreements.
6. Website Security
Users must not:

Attempt unauthorized access to systems or accounts
Interfere with website functionality
Introduce malicious software
Use the website in a manner that violates applicable laws

Violations may result in termination of access and potential legal action.
7. External Links
The website may include links to third-party resources. Shadow Solutions Inc. does not control or endorse external websites.
8. Governing LawThese Terms and Conditions are governed by the laws of the Province of British Columbia, Canada.Any disputes shall be subject to the jurisdiction of courts located in British Columbia.
9. Changes to TermsShadow Solutions Inc. may update these Terms and Conditions periodically. Continued use of the website constitutes acceptance of the updated terms.

Accessibility Statement
Shadow Solutions Inc.
Shadow Solutions Inc. is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
We aim to follow recognized accessibility standards to improve usability for all visitors.
Commitment to Accessibility
Our goal is to align with the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, which outline best practices for accessible digital content.
This includes efforts to ensure:

Clear and readable website content
Logical navigation structure
Compatibility with assistive technologies
Appropriate color contrast and visual clarity
Accessible forms and interactive features

Ongoing Improvements
Accessibility is an ongoing effort. Shadow Solutions Inc. continues to evaluate and improve the accessibility of its website as technologies and standards evolve.
Client Portal Accessibility
The secure membership area used for accessing consulting reports and invoices is designed to be usable across common browsers and devices. We strive to ensure that core functionality remains accessible to users with different needs.
Feedback
If you experience difficulty accessing any content on our website or client portal, we encourage you to contact us so we can assist you and improve accessibility. info@shadowsolutions.com

Privacy Policy
Shadow Solutions Inc.
Last Updated: March 10, 2026
Shadow Solutions Inc. (“Shadow Solutions”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website or engage our consulting services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services.
Personal Information
Personal information may include:

Name
Business or organization name
Email address
Phone number
Business address
Job title or role
Information provided through contact forms or consultation inquiries
Client Account Information
Clients who receive consulting services may be provided access to a secure membership area where documents are made available. Information stored within the client portal may include:
Account login credentials
Project documentation
Security assessment reports
CPTED reports
Invoices
Communications related to consulting services

Technical Information
When visiting our website, certain technical data may be automatically collected, including:

IP address
Browser type
Device information
Pages visited
Website usage analytics

This information helps us maintain website performance and security.
2. How We Use Information
We collect and use information for the following purposes:

Responding to consultation requests
Delivering professional consulting services
Creating and managing secure client accounts
Providing access to reports, documentation, and invoices
Communicating with clients regarding projects
Improving website performance and functionality
Maintaining website and platform security
Meeting legal or regulatory obligations

Shadow Solutions Inc. does not sell personal information to third parties.
3. Client Portal and Document Access
Clients may be granted access to a secure membership area to review consulting deliverables and invoices.
Users are responsible for:

Maintaining the confidentiality of their login credentials
Restricting access to authorized personnel within their organization
Not sharing login information outside authorized users

Shadow Solutions Inc. takes reasonable security measures to protect client information but cannot guarantee absolute security of data transmitted over the internet.
4. Information Sharing
We do not disclose personal information except in the following situations:

When required to deliver consulting services
When required by law or legal process
When necessary to protect the rights, property, or safety of Shadow Solutions Inc. or its clients
When using trusted service providers supporting website hosting, secure document storage, or client portal functionality

All third-party providers are expected to maintain appropriate data protection standards.
5. Data Security
Shadow Solutions Inc. implements reasonable administrative, technical, and physical safeguards designed to protect personal and project information, including:

Secure website hosting
Encrypted connections (HTTPS)
Restricted access to sensitive project materials
Secure document storage practices

Despite these safeguards, no online transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
Information is retained only as long as necessary to:

Deliver consulting services
Maintain professional records
Comply with legal, regulatory, or insurance requirements

When information is no longer required, it will be securely deleted or anonymized where appropriate.
7. Your Rights
Individuals may request access to personal information held by Shadow Solutions Inc. and may request corrections where necessary.
Requests can be made by contacting us using the information listed below.
8. Third-Party Websites
Our website may contain links to external websites. Shadow Solutions Inc. is not responsible for the privacy practices or content of third-party websites.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or operational practices. Updates will be posted on this page with a revised date.
10. Contact Information
Questions regarding this Privacy Policy or personal information practices can be directed to:
Shadow Solutions Inc.
Vancouver Island, British Columbia, Canada
Email: info@shadowsolutions.com